The automotive sector has seen significant technological and commercial changes over the last few years that have deeply affected the consumption and distribution of spare parts. The market's main participants therefore need to be quickly acquainted with market trends and the positioning of the other main players. It is to meet these expectations that the Institute has developed an exclusive car maintenance-repair observatory set up from a set of statistical tools consisting of economic tracking, yearly surveys and forecast models.
A unique tool for tracking the professions in this major sector of the French economy, the observatory notably allows a range of studies and economic monitoring meeting their regular need for information to be made available to all of the participants in the car industry (repairmen, distributors, original equipment manufacturers and car manufacturers).
THE I + C INSTITUTE'S SERVICES
Spare car part observatory (1): spare part sales and purchases (6 bimonthly publications) 1st and 2nd level
- Bodywork observatory (4 quarterly publications)
Servicing packages and services (1) observatory
- (2 publications a year)
Economic monitoring of commercial vehicle dealers' activities (2)
(4 quarterly publications)
Medium-term spare part sales forecasts
Projected spare part trend charts (development in progress)
Customer satisfaction barometers (publications upon request)
Annual assessments and industry reports
Ad hoc studies: :
- - Awareness and image
- - Professionals' customs and attitudes
MAIN END USERS
Activities
- Repairmen
- Distributors
- Original equipment manufacturers
- Car manufacturers
Divisions
- General management
- Sales management
- Marketing management
